// Legal
Privacy Policy
At Ultrasoft Systems, we are committed to protecting your privacy. Ultrasoft Systems is an IT and custom-software company based in Skopje, North Macedonia. This Privacy Policy explains how we collect, use, and safeguard personal data when you interact with our website and services, in line with the EU General Data Protection Regulation (GDPR) and applicable North Macedonian law.
01 Information we collect
We only collect the data you choose to provide and basic technical data needed to operate the site:
- Contact-form submissions: name, email address, company (optional), and your message.
- Standard server logs and privacy-respecting analytics (e.g. pages viewed, approximate region, device/browser type).
02 How we use your data
We process this data only to:
- Respond to your enquiry and provide the services you request.
- Operate, secure, and improve our website.
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
03 Legal basis
We rely on your consent (when you submit the contact form) and our legitimate interest in operating and improving our website and responding to business enquiries.
04 Sharing of data
We may share data with trusted service providers who help us operate the site (for example, our hosting provider and the contact-form delivery service), strictly to provide those services and under appropriate data-processing terms. We may also disclose data where required by law.
05 Data retention & international transfers
We keep contact-form submissions for up to 24 months from your last contact, unless a longer period is required for a legal or contractual reason, after which they are deleted. Where data is transferred outside the EEA, we use providers that offer appropriate safeguards.
06 Your rights
Under the GDPR you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at [email protected]. You may also lodge a complaint with your local data-protection authority.
07 Cookies
We use only the cookies necessary to run the site and to measure aggregate traffic. You can control cookies through your browser settings.
08 Contact
For any privacy-related questions, contact us at [email protected] · +389 72 697 022 · Skopje, North Macedonia.